72 issued by the Chilean Association of Accountants and Circular No. 1, issued by SVS, recognizing income on an accrual basis. 1, issued by the SVS, recognizing income on an accrual basis. Computer software has been valued as established in Circular No. for adjusting the acquisition CompaniesL shareholdersL equity at fair value, in accordance with Circular No of the SVS and Technical.

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We aim to satisfy the expectations of the following stakeholders by: Th ese applications enable our customers to carry out diverse banking and payment transactions directly from their mobile phones.

Merger with Citibank Chile. Also, our debit cards can be used internationally through the Visa International PLUS network or the international network of merchants associated with the Electron program.

Banco CrediChile complements the services offered by our other business segments, especially our wholesale market segment, by offering services to employers, such as direct deposit capabilities for payroll payment purposes, which in turn enable employees to use our deposit services. For this reason, we apply high industry standards in information technology, business models and service quality, all of which are summarized by the value creation cycle below: Net Fees and Commissions Income.

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Similarly, we offer derivative products, which we believe have become increasingly important, especially those associated with Chilean peso-U. We also continue to enhance our strategic development capabilities, increase our business scale, develop economies of scope by incorporating new financially related businesses, reinforce the productivity of our branch network, enhance our.

Accordingly, readers should avoid such comparison. Under our collection contracts, we act as a collection agent for our corporate customers, providing centralized collection services for their accounts receivable and other similar payments.

Furthermore, goals related to customer service were incorporated into the performance metrics of all of our employees by including a specific target circulxr net promotion score. In fact, in the three years endedthe loan portfolio of the Chilean banking industry grew at a CAGR of sv. In addition, we entered into two strategic partnerships with both a local and an international airline, which will benefit our 1. Accordingly, we aim to become a productive and efficiency-oriented organization in all business aspects by developing simple, effective, secure and low-cost processes while maintaining the tightest cost control in the industry.


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We believe this is the first step to improve the service we render to customers who experience this reality while providing our disabled employees with supportive workplace conditions and benefits. These achievements enabled us to remain the most profitable bank in Chile in terms of return on average equity and average assets. Given the fierce competition in the banking industry, in order to take advantage of these opportunities, we are continuously developing innovative products and services to diversify our revenue sources.

Our retail banking segment 11697 the financial needs of individuals and small and medium sized companies through our branch network. According to our estimates, we remained the largest private bank in Chile until The CuentaChile Demand Account is a non-interest bearing demand deposit account without checking privileges that targets customers who want a secure and comfortable means of managing and accessing their money.

In fact, according to our management information systems, the share of the retail banking segment in our total loan book has increased from We have been supporting Teleton Foundation for almost 40 years since its establishment, supporting disabled athletes and artists.

Our main initiative to support to our core business was the implementation of a new internet-based platform for personal banking with a circulzr design and more efficient architecture that boosted online transactions, increased customer satisfaction and decreased web surfing time.


Individual circjlar SME Division. Due to this strategy, CrediChile reached approximatelymobile banking users. This annual report contains translations of certain Chilean peso amounts into U.

Originally, we funded our residential mortgage loans through the issuance of mortgage finance bonds, which are recourse obligations only to us with payment terms that are matched to the residential loans. Provisions for loan losses. Lastly, in the past, increasing competition within the Chilean banking industry has been accompanied by a consolidation wave and the entry of international players to the system through multiple mergers and acquisitions.

These requirements are svw to: Cuenta Chile Demand Accounts. We believe that comprehensive value offerings are crucial to both improving customer experience and attracting new customers. We firmly believe that there is room to grow in retail banking.

Regarding Mortgage Bonds that finance residential mortgage loans, the Bank is solely responsible for the payment of the Mortgage Bond obligation to the mortgage bond sfs, regardless of the payment behavior of the residential mortgage borrower.

Duringthe economic backdrop remained a leading challenge for the banking industry. Similarly, the fiscal condition of many countries remained weak.

At the ccircular time, we also made an important monetary donation. Other adjustments and eliminations. In addition, the depositary will incur customary currency conversion costs to be borne by the holders of our ADSs in connection with the conversion and subsequent distribution of dividends or other payments.

Risks Relating to Chile. Amid this environment, we focused on growing profitably by concentrating on those segments with a more balanced risk-return relationship. We also reinforced our loyalty program associated with the credit card business by 197 a new strategic partner to the bundle of already existing partners.